Legal
Terms of service
Last updated 12 November 2026
These terms are between Core Thoughts Assured Ltd and the organisation you register ("Customer"). By creating an account you confirm you can bind that organisation.
1. The service
We provide software that collects read-only cloud configuration, produces sealed evidence, drafts questionnaire answers and monitors commitments. Drafts are suggestions: the Customer approves every answer before it is used and remains responsible for statements made to buyers.
2. Plans and payment
Starter £199, Professional £399, Public Sector Plus £799 per month, plus a one-off £750 guided onboarding fee, all excluding VAT. These are launch prices: payment collection and subscription restrictions are not yet active. Any future payment-failure grace period and restrictions will be communicated before activation; evidence will not be deleted for non-payment.
3. Buyers
Public sector buyers use the verification portal free of charge. Buyers see commitment outcomes and seal status only, never a supplier's configuration data.
4. Acceptable use
Don't connect accounts you aren't authorised to inspect, attempt to alter seals, or use the service to mislead a buyer.
5. Data protection
Our Data processing addendum forms part of these terms.
6. Liability
Nothing limits liability for death, personal injury or fraud. Otherwise our total liability in any 12 months is limited to the fees paid in that period. We are not liable for loss of contracts or profits.
7. Term and termination
Subscriptions run monthly and can be cancelled with 30 days' notice. On termination you can export your evidence for 30 days.
8. Law
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction.